Customer Care
Returns & Refunds
We want you to be happy with what you order. Here's how returns work.
Our 7-Day Return Policy
Unopened items in their original packaging can be returned within 7 days of delivery for a refund. Items that have been opened, used or are missing original packaging may not be eligible — contact us and we'll let you know.
How to Start a Return
Email us through the Contact page with your order number and the reason for the return. We'll confirm eligibility and send you next steps, including where to send the item.
Refunds
Once we receive and inspect your return, we'll notify you by email. Approved refunds are issued to your original payment method; please allow time for your bank or card provider to process it on their end.
Exceptions
Items that are damaged or faulty on arrival should be reported to us within 48 hours of delivery so we can arrange a replacement or refund outside the standard return window.