Shipping policy

Smart Living Tech — Shipping Policy

Processing Time All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Domestic Shipping We offer standard shipping on all domestic orders. Delivery typically takes 5–10 business days from the date of dispatch. Shipping costs are calculated at checkout based on your location and order weight.

International Shipping We ship to most countries worldwide. International delivery typically takes 10–20 business days depending on the destination country and local customs processing. Please note that international orders may be subject to customs duties, import taxes, or fees — these are the sole responsibility of the buyer.

Order Tracking Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number. You can use this to monitor your delivery status through the carrier's website or your order status page.

Shipping Delays While we strive to meet all estimated delivery times, delays may occasionally occur due to high demand, weather conditions, or customs processing. Smart Living Tech is not responsible for delays caused by third-party carriers or customs authorities.

Lost or Damaged Shipments If your order arrives damaged or does not arrive within the estimated timeframe, please contact our support team within 48 hours of the expected delivery date. Include your order number and, where applicable, photos of the damage. We will investigate and work to resolve the issue promptly.

Contact Us For any shipping-related questions, please visit our [Contact page] or email our support team.